Proxim AP-700 User's Guide download pdf (Page 150)

Troubleshooting AP-700 User Guide

Symptoms and Solutions

150

CAUTION: The Forced Reload procedure disconnects all users and resets all values to factory defaults.

Power-Over-Ethernet (PoE)

The AP Does Not Work

1. Verify that you are using a standard UTP Category 5 cable.

2. Try a different port on the same PoE hub (remember to move the input port accordingly) – if it works, there is probably

a faulty port or bad RJ-45 port connection.

3. If possible, try to connect the AP to a different PoE hub.

4. Try using a different Ethernet cable – if it works, there is probably a faulty connection over the long cable, or a bad

RJ-45 connection.

5. Check power plug and hub.

6. If the Ethernet link goes down, check the cable, cable type, switch, and hub.

There Is No Data Link

1. Verify that the indicator for the port is “on.”

2. Verify that the PoE hub is connected to the Ethernet network with a good connection.

3. Verify that the Ethernet cable is Category 5 or better and is less than 100 meters (approximately 325 feet) in length

from the Ethernet source to the AP.

4. Try to connect a different device to the same port on the PoE hub – if it works and a link is established, there is

probably a faulty data link in the AP.

5. Try to re-connect the AP to a different output port (remember to move the input port accordingly) – if it works, there is

probably a faulty output or input port in the PoE hub or a bad RJ-45 connection.

“Overload” Indications

1. Verify that you are not using a cross-over cable between the PoE output port and the AP.

2. Verify that there is no short over any of the twisted pair cables.

3. Move the device into a different output port (remember to move the input port accordingly); if it works, there is

probably a faulty port or bad RJ-45 connection.

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Proxim AP-700 User's Guide Page 150