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Troubleshooting AP-800 User Guide
Symptoms and Solutions
124
Client Connection Problems
Client Software Finds No Connection
Make sure you have configured your client software with the proper Network Name and Security settings. Network
Names and WEP Keys are typically allocated and maintained by your network administrator.
Client PC Card Does Not Work
1. Make sure you are using the latest PC Card driver software.
2. Download and install the latest ORiNOCO client software from http://support.proxim.com.
Intermittent Loss of Connection
1. Make sure you are within range of an active AP.
2. You can check the signal strength using the signal strength gauge on your client software.
Client Does Not Receive an IP Address - Cannot Connect to Internet
1. If the AP is configured as a DHCP server, open the Web-browser Interface and select the Configure button and then
the Network tab to make sure the proper DHCP settings are being used.
2. If you are not using the DHCP server feature on the AP, then make sure that your local DHCP server is accessible
from the Access Point’s subnet.
3. If using Gigabit Ethernet PoE, make sure you are not using a crossover Ethernet cable between the AP and the hub.
VLAN Operation Issues
Verifying Proper Operation of the VLAN Feature
The correct VLAN configuration can be verified by “pinging” both wired and wireless hosts from both sides of the AP
device and the network switch. Traffic can be “sniffed” on the wired (Ethernet), if configured. Bridge frames generated by
wireless clients and viewed on one of the backbones should contain IEEE 802.1Q compliant VLAN headers or tags. The
VLAN ID in the headers should correspond to one of the VLAN User IDs configured for the AP.
VLAN Workgroups
The correct VLAN assignment can be verified by pinging the AP to ensure connectivity, by pinging the switch to ensure
VLAN properties, and by pinging hosts past the switch to confirm the switch is functional. Ultimately, traffic can be
“sniffed” on the Ethernet using third-party packages. Most problems can be avoided by ensuring that 802.1Q compliant
VLAN tags containing the proper VLAN ID have been inserted in the bridged frames. The VLAN ID in the header should
correspond to the user’s assigned network name.
What if network traffic is being directed to a nonexistent host?
• All sessions are disconnected, traffic is lost, and a Forced Reload is necessary.
• Workaround: you can configure the switch to mimic the nonexistent host.
I have just configured the Management ID and now I can't manage the AP?
• Check to ensure your password is correct. If your password is incorrect or all inbound packets do NOT have the
correct tag, then a Forced Reload is necessary.
CAUTION: The Forced Reload procedure disconnects all users and resets all values to factory defaults.
- ORiNOCO AP-800 1
- Copyright 2
- Trademarks 2
- GPL License Note 2
- OpenSSL License Note 2
- AP-800 User Guide 7
- Introduction 8
- Core Features of AP-800 9
- Hardware Overview 10
- Prerequisites 12
- System Requirements 13
- Product Package 13
- Optional Accessories 14
- Hardware Installation 14
- Using a Console Port 15
- Install the Antenna 15
- Mount the Unit 15
- Power on the Unit 16
- Initialization 17
- Installing the Software 20
- Update Device 21
- Retrieve From Device 23
- Managing the Access Point 27
- SNMP Management 28
- SSH (Secure Shell) Management 28
- HyperTerminal 28
- ProximVision ES 29
- Password Management 31
- Access Point Features 34
- Ethernet 36
- Security 36
- IP Configuration 43
- TPID Priority CFI VID 45
- Managing the Device 48
- Upgrading the Firmware 49
- Monitoring the Device 51
- Interface Statistics 52
- Network Layer 54
- Web Interface Overview 56
- Error Message 56
- Configuring the Device 57
- Filtering 72
- Management Access Control 86
- System Log 88
- Event Log 90
- Pre-requisites 99
- Viewing the MIB Objects 99
- Configuring the MIB Objects 100
- Global Configuration Mode 101
- General Notes 101
- Log into the AP using Telnet 104
- User Exec Mode 104
- Privileged Exec Mode 105
- Show QoS EDCA Command 109
- Wireless VAP Command 110
- System Information Command 115
- Event Logand ICMP Commands 116
- RADIUS Client Access Command 118
- Interface Statistics Command 118
- Filter-status 119
- Protocol-name 119
- Protocol-number 119
- Again entry-status 119
- Troubleshooting 121
- Symptoms and Solutions 122
- Client Connection Problems 124
- VLAN Operation Issues 124
- Gigabit Ethernet PoE 125
- Recovery Procedures 126
- Related Applications 130
- ASCII Character Chart 131
- Bootloader CLI 132
- Specifications 134
- Advanced Bridging Functions 135
- Security Features 135
- Hardware Specifications 136
- Available Channels 137
- Support Options 142
- Statement of Warranty 144
- Other Information 145
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